Terms & Conditions — 999 dhaka Online Casino

1 Acceptance of Terms

By accessing, browsing, or using any part of the 999 dhaka website located at https://999-dhaka.com, or by registering a player account, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy, Responsible Gaming Policy, and any other rules, guidelines, or policies published on the platform.

These Terms & Conditions form the entire agreement between you (the player) and 999 dhaka with respect to your use of the platform. If you do not agree to any part of these terms, you must immediately cease using the website and any associated services.

999 dhaka reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. The revised terms will take effect immediately upon publication on this page. Your continued use of the platform following any such amendment constitutes your acceptance of the updated terms. It is your responsibility to check this page periodically to remain informed of any changes.

2 Eligibility & Age Restriction

To register and use the 999 dhaka platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. 999 dhaka strictly prohibits gambling by individuals under the age of 18. Providing false information about your age during registration constitutes a material breach of these Terms & Conditions.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction. It is your sole responsibility to determine whether online gambling is lawful in your location before using the platform.
• You must not be registered on any self-exclusion scheme, including any self-exclusion you have voluntarily applied through the 999 dhaka Responsible Gaming tools.
• You must not be acting on behalf of any third party. All accounts must represent the individual player personally.
• You must not be a current or former employee, contractor, affiliate, or close family member of a 999 dhaka employee, where use of the platform in that context would constitute a conflict of interest.

Age Verification

999 dhaka employs a mandatory Know Your Customer (KYC) verification process. Before any withdrawal is approved, players must submit valid government-issued identification documents confirming their identity and age. Acceptable documents include a National Identity Card (NID), passport, or birth certificate. Accounts that fail to complete age verification within 30 days of registration may be restricted from making deposits or withdrawals until the verification process is completed.

3 Account Registration & Verification

To access the full range of services offered by 999 dhaka — including deposits, withdrawals, game play, and bonus claims — you must register a player account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and a valid mobile number registered in Bangladesh.

Accuracy of Information

You warrant that all information provided during and after registration is truthful and accurate. Any misrepresentation of personal details, including but not limited to name, age, address, or payment method ownership, constitutes a breach of these Terms & Conditions and may result in immediate account termination and forfeiture of any associated balances.

Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. 999 dhaka will never ask for your password via email, live chat, or phone. You agree to notify our support team immediately at [email protected] if you suspect any unauthorised access to or use of your account. 999 dhaka will not be held liable for any losses arising from your failure to maintain appropriate account security.

One Account Policy

Each individual player is permitted to hold only one active account on the 999 dhaka platform. Registering multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts. Bonuses and winnings accumulated across duplicate accounts will be voided.

Account Closure

You may request to close your account at any time by contacting our support team. Where a positive balance exists at the time of closure, you may request a withdrawal subject to our standard verification and withdrawal procedures. 999 dhaka reserves the right to close any account at its sole discretion, including in cases of suspected fraud, abuse, or breach of these Terms & Conditions.

4 Deposits, Withdrawals & Payments

All financial transactions on the 999 dhaka platform are denominated in Bangladeshi Taka (BDT). 999 dhaka accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer. Additional payment methods may be introduced or removed at our discretion and without prior notice.

Deposits

The minimum deposit amount is ৳500. Deposits are typically credited to your 999 dhaka account within minutes of a successful transaction confirmation from your chosen payment provider. 999 dhaka does not charge fees on deposits; however, your payment provider may apply their own transaction charges, for which 999 dhaka bears no responsibility.

You agree that all funds deposited into your 999 dhaka account are from a legitimate source and that you are the authorised owner of the payment account used. Depositing funds on behalf of a third party is strictly prohibited.

Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are processed to the same payment method used for the corresponding deposit, wherever technically feasible, as an anti-money laundering measure. Withdrawal requests are typically processed within 15 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay) and within 1–3 business days for bank transfers.

All withdrawals are subject to successful completion of KYC identity verification. 999 dhaka reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected.

Anti-Money Laundering

999 dhaka is committed to preventing money laundering and the financing of any illegal activity. We reserve the right to report suspicious transaction activity to the relevant authorities in accordance with applicable law. Accounts suspected of being used for money laundering will be immediately suspended pending a full investigation, and relevant law enforcement authorities will be notified.

5 Bonuses & Promotions

999 dhaka offers a range of bonuses and promotional offers to both new and existing players, including but not limited to a welcome deposit bonus of up to ৳20,000, reload bonuses, cashback offers, free spins, and seasonal promotions tied to events such as BPL, Eid, and Pohela Boishakh.

General Bonus Terms

• All bonuses are subject to individual terms including minimum deposit requirements, wagering requirements, game restrictions, and expiry dates. These specific terms are communicated at the point of offer and must be read carefully before accepting any bonus.
• Wagering requirements specify the number of times a bonus amount (and in some cases, the deposit amount) must be wagered before a withdrawal can be made. Wagering requirements vary by offer and are clearly stated in each promotion's individual terms.
• Bonuses may only be used on eligible games as specified in the offer terms. Contributions from different game categories toward wagering requirements may vary — for example, live casino games may contribute at a lower rate than slots.
• Only one bonus may be active on a player account at any given time, unless otherwise specified in the offer terms.
• Players who request a withdrawal before satisfying the applicable wagering requirements will have the bonus amount (and any winnings derived from that bonus) deducted from the withdrawable balance.
• 999 dhaka reserves the right to modify, suspend, or cancel any promotion at any time. Players who have already opted into a promotion at the time of such changes will not be adversely affected mid-campaign.

Bonus Abuse

Any player found to be exploiting bonus offers through systematic wagering strategies, multiple account registrations, collusion, or any other method deemed by 999 dhaka to constitute bonus abuse will have their bonus and associated winnings voided. The account will be flagged and may be permanently suspended at our discretion.

6 Prohibited Conduct

By using the 999 dhaka platform, you agree not to engage in any of the following prohibited activities:

• Registering more than one account or providing false identity information during registration or verification.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform in an automated manner, including for the purpose of placing bets or exploiting game mechanics.
• Attempting to access, tamper with, or compromise the security of the 999 dhaka platform, its servers, databases, or any connected infrastructure.
• Engaging in any form of collusion with other players or with 999 dhaka staff members to gain an unfair advantage.
• Making deposits using payment methods that you do not personally own or are not authorised to use.
• Exploiting software bugs, technical errors, or system glitches. Any winnings derived from a demonstrable technical error are void and will be reclaimed by 999 dhaka.
• Attempting to launder money or use the platform to facilitate any illegal financial activity.
• Harassing, threatening, or abusing 999 dhaka support staff or other players in any communication channel.
• Reproducing, copying, distributing, or publicly displaying any proprietary content from the 999 dhaka platform without explicit written permission.

Violation of any of the above provisions may result in immediate account suspension, permanent ban, forfeiture of account balance, and where appropriate, referral to law enforcement authorities.

7 Intellectual Property

All content published on the 999 dhaka platform — including but not limited to the 999 dhaka brand name, logo, website design, graphics, text, game interfaces, promotional materials, and software — is the exclusive intellectual property of 999 dhaka or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform strictly for personal entertainment purposes in accordance with these Terms & Conditions. This licence does not permit you to:

• Copy, reproduce, or distribute any part of the 999 dhaka platform or its content for commercial or public purposes.
• Modify, reverse-engineer, decompile, or disassemble any software component of the platform.
• Frame or mirror the 999 dhaka website on any other domain or platform without prior written consent.
• Use any 999 dhaka trademark, logo, or brand asset in any manner not expressly permitted by these terms.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi — remains the intellectual property of the respective studios and is governed by their own licensing terms. 999 dhaka is an authorised distributor of such content under applicable provider agreements.

8 Limitation of Liability

999 dhaka provides its platform and services on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform operates without interruption, we do not warrant that the platform will be free of errors, downtime, or technical faults at all times.

To the maximum extent permitted by applicable law, 999 dhaka shall not be liable for any of the following:

• Loss of profits, winnings, or anticipated earnings arising from platform downtime, technical errors, or service interruption.
• Any loss or damage to player devices, software, or data arising from use of the 999 dhaka platform or any downloadable content associated with it.
• Losses resulting from a player's failure to maintain the security of their account credentials.
• Errors in displayed odds, game outcomes, or payout calculations that result from a demonstrable technical fault — such outcomes are void and will be recalculated or refunded at our discretion.
• Any indirect, incidental, consequential, or punitive damages of any nature whatsoever arising from your use of or inability to use the platform.

In no event shall the total cumulative liability of 999 dhaka to any individual player exceed the total amount deposited by that player in the 30 calendar days preceding the event giving rise to the claim.

Nothing in these Terms & Conditions shall exclude or limit liability for death or personal injury caused by negligence, or for fraudulent misrepresentation, to the extent that such exclusion or limitation is not permitted by applicable law.

Questions About These Terms?

If you have any questions, concerns, or require clarification regarding any provision of these Terms & Conditions, please contact the 999 dhaka support team. Our English and Bengali support agents are available 24 hours a day, 7 days a week, 365 days a year. You can reach us at: [email protected]

Last updated: 1 January 2026. These Terms & Conditions supersede all previous versions. 999 dhaka reserves the right to update these terms at any time; continued use of the platform constitutes acceptance of the current version.